At Nova Outfitters, we are committed to your complete 100% satisfaction so our return policy is easy. If for any reason you are not 100% happy with your purchase from simply return it to us in like new condition within 30 days of purchase. We will at your direction refund the full purchase price (less shipping charges) or exchange it for any other stock items of similar value. We cannot refund items that been used. Any items that is special ordered that is returned there is a 20% Restocking fee.

If you need to return an item, please return it with all packaging parts as it was shipped to you. Please contact a customer service representative at 703-449-5438 to obtain a Return Authorization (RA). When returning any items please package them carefully as Nova Outfitters cannot be held responsible for damage done in transit. Make sure to send a copy of your invoice and your RA number along with your return and ship to:

Nova Outfitters
Attn: Customer Returns Department
14240 Sullyfield Circle, Suite N
Chantilly, Virginia 20151